Privacy Policy
OVERVIEW
This website is operated by Soul Safari (“Company,” “we,” “us,” or “our”) at https://suzannethibault.net (Website 1) plus through Thinkific, https://suzanne-thibault-acacemy.thinkific.com/ (Website 2), et al. Company offers Products and Services for sale to you the student or subscriber (“Learner”) subject to this Privacy Policy and Terms and Conditions of use, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By using the Website, you agree to the terms of this Privacy Policy. You should not use the Website if you do not agree with this Privacy Policy or any other agreement that governs your use of the Products or Services.
Section 1 – Data You Provide to Us
When you enroll as a Learner on our Website 2, as part of the enrolling process, we collect the personal information you provide to us.
Account Data | In order to use certain features (like enrolling in a course), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your name, email address, password, and IP Address and assign you a unique identifying number. |
Profile Data | You can also choose to provide profile information like a photo, headline, website link, social media profiles, or other data. Your Profile Data will be publicly viewable by others. |
Shared Content | Parts of the Services let you interact with other users or share content publicly, including by posting reviews on a course page, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted. |
Course Data | When you enroll in and take courses, we collect certain data including which courses, assignments and quizzes you’ve started and completed; your exchanges with instructors, teaching assistants, and other students; and essays, answers to questions, and other items submitted to satisfy course requirements. |
Student Payment Data | If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, Website does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. |
Data About Your Accounts on Other Services | If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party. |
Communications and Support | If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name and email address, location. We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy. |
Section 2 - Consent
When you provide us with personal information via the Contact Form on Website 1 or to become a Learner on Website 2, make a purchase, or participate in the course, you imply your explicit consent to our collecting your personal data and using it for that specific reason only. Mailchimp is our third party provider for email services. You always have the right to unsubscribe at any time.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your explicit consent, or provide you with an opportunity to say no.
After you opt-in as a Learner, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected]. All contact correspondence is held confidential.
Section 3 - Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4 – How Your Data is Used
Our Learner’s course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allows us to sell our Products and Services to you. Your personal data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.
We use the data we collect through your use of the Websites to:
- Provide and administer the Services, including to display customized content and facilitate communication with other users;
- Process your requests and orders for courses, products, specific services, information, or features;
- Communicate with you about your account by:
- Responding to your questions and concerns via the Contact form;
- Sending you administrative messages and information, including messages from instructors and teaching assistants, notifications about changes to our Service, and updates to our agreements;
- Manage your account preferences;
- Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;
- Solicit feedback from users;
- Market and administer surveys and promotions administered or sponsored by Website;
- Improve our Services and develop new products, services, and features;
- Analyze trends and traffic, track purchases, and track usage data;
- As required or permitted by law; or
- As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.
Section 5 - Payments
If you make a purchase on Website 1 or 2, we use a third party payment processors Stripe and Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our Website and related courses and its service providers.
For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/terms-of-service/ or Privacy Statement here https://www.thinkific.com/resources/privacy-policy/ .
Section 6 - Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. The providers include Wordpress, Askimet, WordFence Security, SEO Ultimate, PayPal, Stripe, Thinkific, Mailchimp, Blubrry, iTunes, Google Analytics, Facebook, Google+, LinkedIn, YouTube, Zoom Video Conferencing, Green Geeks Website Hosting, Dropbox, Quickbooks, 10to8.com Online Booking Service, and SiteLock Website Security.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our course Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Service.
Links
When you click on links on Website 1 or 2, you may be directed away from our Websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
Section 7 - Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
Website collects cookies or similar tracking technologies. This means information that our Website’s server transfers to your computer. This information can be used to track your session on our Website. Cookies may also be used to customize our Website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
- We use cookies to recognize your device and provide you with a personalized experience.
- Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
- Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
- We may also use automated tracking methods on our Websites, in communications with you, and in our Products and Services, to measure performance and engagement.
- Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
- Your personal data is never deliberately shared by Company to any other business entity without your full, explicit consent – such in the case of Affiliate programs.
Web Analysis Tools
We may use web analysis tools that are built into the Website to measure and collect anonymous session information.
Section 8 - Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
Section 9 - Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact Soul Safari at [email protected].
Disclaimer
The advice, and interactions presented on this website and in our products are solely for informational, educational, and personal growth purposes.
The information supplied is meant to serve as tools for self-help for personal use at your own discretion. Soul Safari and Suzanne Thibault are not licensed to provide health or psychological advice.
The author assumes no responsibility for any circumstances arising out of the use, abuse, interpretation, or application of any information supplied on this website or in our programs. You understand and acknowledge that you are in the best position to evaluate how our information will impact your personal set of circumstances and values, including known and unknown risks. If you use or rely upon our information, you acknowledge that you do so voluntarily.
Our role is to support and assist you in reaching your personal goals, but your success depends on your own choices, commitment, and follow-through. You alone are solely and personally responsible for your results.
Application of the principles outlined here may vary from person to person and you accept the risk that your results may be different. We cannot and do not guarantee that you will attain a particular result.
Do not disregard professional advice or delay seeking professional advice because of information you have read on this website or received from us.
Health
While our stance on how to personally heal may impact your balance and therefore your overall health, the goal of this website is NOT to provide health information.
I am not a health coach. I am not a licensed health care provider and do not engage in patient diagnosis or the practice of medicine. The information I supply is not a substitute for proper medical care by a physician, who can provide appropriate exams, treatment, diagnoses, and care recommendations.
Do not self-diagnose. Do not stop taking any medications without speaking to your physician or health care professional. If you have or suspect that you have a medical problem, contact your health care provider promptly.
No Warranties
WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE, OR THE INFORMATION, CONTENT, MATERIALS, PROGRAMS, SERVICES, OR PRODUCTS INCLUDED ON THE WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, EQUITABLE, PUNITIVE AND/OR CONSEQUENTIAL DAMAGES.
Some states do not allow for disclaimers of implied warranties. The paragraph above may not apply to you.